Part of Phase 2 — what we build on the brand foundation
The parts of your business that should run without you
Custom AI agents wired into your actual workflows. Not chatbots bolted onto your website. Real automation that handles tasks, answers questions, and moves work forward — even when you're asleep.
Where this sits
This is part of Phase 2 — what we build on your brand foundation.
Every engagement starts with Discovery — a brand audit and an ops audit, included, no charge. If your brand is solid, Phase 1 runs in Capture mode (lighter, faster, cheaper). If there are gaps, Phase 1 runs in Rebrand mode. Either way, the design system is in place before any build work begins. We don't ship code against a brand we haven't audited.
A 30-min call to map fit and scope.
FreeBrand foundation, voice, visual system.
Websites, platforms, AI integrations.
Retainer support and iteration.
The chaos state
AI is everywhere except where you actually need it
A thousand chatbot widgets and zero useful automation. Here's what's actually broken.
Generic chatbots
"Hi, how can I help you today?" — and then nothing
Off-the-shelf chatbots that can't access your data, don't know your services, and route every real question to a human anyway. They make your business look cheaper, not smarter.
Manual repetition
You're still doing the same task 50 times a week
Sorting inbound leads, summarizing meetings, drafting follow-ups, copying data between tools, answering the same questions every Monday. Tasks that LLMs solved years ago — but nobody connected them to your actual systems.
- Inbox triage that runs every morning at 7am
- Meeting summaries that auto-create tasks in your project tool
- Lead qualification that knows your actual qualifying questions
Process
From “what’s repetitive?” to “it just runs.”
Five steps. Tight feedback loop. You start seeing automation in week one.
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1
Week 1
Audit
I shadow how you work, find the high-frequency repetitive tasks, and flag the ones AI can actually handle today.
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2
Week 1-2
Design
I map the agent flows — what triggers them, what data they need, what they’re allowed to do, what humans approve.
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3
Weeks 2-4
Build
I wire the agents into your tools, prompt-engineer them against your real data, and test with you in the loop.
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4
Week 4-5
Deploy
Agents go live with monitoring and audit logs. You see exactly what they’re doing and can pause anything that misbehaves.
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5
Ongoing
Tune
Agents improve as we learn what works. New use cases get added. Old prompts get sharper. The system gets smarter.
What you get
Agents that know your business.
Not generic AI bolted onto your site. Custom agents wired into your real workflows, with access to your real data — ten deliverables, fixed scope, one fixed quote. Every item is on the table from day one so there are no surprises at launch.
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Workflow audit and opportunity map
We walk through your operations, find the repetitive work, and rank it by time saved.
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Custom agent design and architecture
What the agent does, what it does not, and how it sounds. Approved before we build.
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Prompt engineering on your real data
Iterated against real examples from your business, not generic AI demo prompts.
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Safety guardrails and rate limits
Refusal cases, escalation paths, and human-in-the-loop checkpoints so nothing goes off the rails.
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Audit logs and monitoring dashboard
Every agent action logged. You can see exactly what ran, when, and why.
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Tool and API integrations
Slack, email, CRM, database, spreadsheets — wherever the agent needs to reach.
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Human-in-the-loop approval flows
Before we ship, we run the agent against real scenarios and measure where it fails.
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Team training and runbooks
Written docs, video walkthroughs, and a training session. Your team knows how to use it by launch.
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Cost monitoring and optimization
Hosted on your infrastructure or ours. Your call. Either way it runs without you babysitting it.
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30 days of post-launch tuning
We watch the first 30 days of production, fix edge cases, and tune the agent’s voice to match.
Brand-tech integration
Built on your brand foundation
Your agents sound like your brand, not like a generic chatbot. They use your voice rules from Phase 1. They use your tone framework across all four dimensions. When a customer talks to one of your agents, it feels like talking to someone who actually works at your company.
See where this sits in the system →Investment
Custom-scoped, transparent
AI projects vary widely in scope. Here's the typical engagement structure.
AI agent integration
Custom AI agents
From single-task automations to multi-agent systems wired into your full operation.
$10K - $40K
Scope-dependent, fixed quote
- Workflow audit and opportunity mapping
- Custom agent design, build, and deployment
- 4-6 week delivery timeline
- Audit logs, monitoring, and safety guardrails
- Team training and documentation
- Monthly retainer for ongoing tuning
Most engagements start with a $5K audit phase to scope the right agents before committing to a full build.
Use cases
What we typically build
Real automation patterns, not "AI-powered" marketing copy.
Inbox triage and response drafting
Agent reads your inbox, categorizes messages, drafts responses for the routine ones, and surfaces the ones that need your attention.
→ ~10 hrs/week saved
Lead qualification and routing
Agent asks your real qualifying questions, scores the lead, routes hot ones to your calendar, and politely declines fits that aren't.
→ ~5x more qualified leads
Proposal and quote generation
Agent reads the discovery call transcript, pulls relevant case studies and pricing, and drafts a custom proposal in your voice.
→ ~2 hrs → 10 min
Meeting summaries and action items
Agent listens to your calls, summarizes the key points, extracts action items, and creates tasks in your project tool.
→ Zero post-meeting writeup
Customer support agent
Agent that knows your services, pricing, and policies. Answers real questions, books calls, and only escalates the genuinely complex ones.
→ ~70% deflection rate
Internal knowledge agent
Your team asks questions in plain English and gets answers pulled from your real documents, contracts, and policies. No more "where's that file?"
→ Instant answers, on demand
FAQs
Questions about AI integration
The questions that come up most often on discovery calls. If yours isn’t here, ask it on the call — the answer is usually “yes, and here’s how.”
Book a discovery call →Where we start
Start with Discovery — included with every engagement.
30 minutes. No pitch. Brand audit + ops audit. We'll tell you which phase to start with.
No pitch, no commitment. Just a real conversation.