Where we start
Start with Discovery — included with every engagement.
30 minutes. Brand audit + ops audit. We'll figure out what's broken and tell you which phase to start with.
Discovery call
30 minutes
No pitch. Brand audit + ops audit.
Response time
Within 24 hours
Usually same business day
Location
Toronto, Ontario
Remote-first, serving clients everywhere
Availability
Mon – Fri, 9–6 ET
Weekends closed
Or send a message instead
Prefer to write it out?
Tell me what's broken and I'll get back to you within 24 hours.
Message sent
I'll get back to you within 24 hours.
Before you reach out
Common questions
What to expect, how we work, and how to know if this is a fit.
I'll read what you wrote, do some quick homework on your business, and reply within 24 hours with a few follow-up questions or a link to book a 30-minute discovery call. No forms to fill out, no sales team. Just me.
No. The discovery call is a diagnosis, not a pitch. I'll ask about what's working, what's not, and where you're losing time or money. If I think I can help, I'll tell you how and what it would cost. If I'm not the right fit, I'll tell you that too.
We'll walk through how your business actually runs day to day — scheduling, communication, client management, invoicing, whatever applies. I'm listening for where the bottlenecks are and whether technology can fix them. You'll walk away with a clearer picture of what's possible, even if we never work together.
You're a good fit if you run a business doing $5M-$20M in revenue, have 10-50 people, and you're personally stuck in the operations. Your processes were built organically and never intentionally designed. You value getting it right over getting it cheap. If that sounds like you, we should talk.
That's exactly what BrandFuse™ is for. It's a $5,000, one-week engagement that gives you a complete brand identity — strategy, voice, visual system, guidelines, and design tokens. No commitment beyond that. Many clients start with BrandFuse™ and decide what's next after they see the result.